This page provides you with practical information about our practice. It includes descriptions of our office location, including a map and directions, hours, appointment scheduling, insurance acceptance and billing policies. 

Office hours are subject to change.  We have a 24 hour answering service available.  Please leave a message.  If your call is not an emergency it will be returned on the next business day.

William A Snell, DDS
234 Main St
North Andover, MA 01845
(978) 975-1398

Office Hours
Monday: 07:00 AM - 05:00 PM
Tuesday: 10:00 AM - 07:00 PM
Wednesday: 01:00 PM - 05:00 PM
Thursday: 01:00 PM - 07:00 PM
Friday: Closed
Saturday: 08:00 AM - 01:00 PM Twice per month during the school year (see UPDATED SCHEDULE for specific dates)
Sunday: Closed

Appointments
We request the courtesy of 24 hour notice to cancel or change an appointment. We understand that appointments may be made weeks or months in advance. Please let us know as soon as you can if you will be unable to keep an appointment. If you are not unable to reach us during regular office hours we have a live answering service where you may choose to leave a recorded message or speak to an operator. 

Insurance and Billing
We accept most dental plans. We do not participate in plans that restrict you in choosing a dentist to provide your care. You are encouraged to call your Insurance Company directly to find out if in fact you are in a "closed panel" and need to go to a specific dentist and/or clinic for your treatment to be covered. We are not providers for the Mass Health Program and as such are unable to provide care for those patients. We do not participate in any "discount" or reduced fee "cash only" dental plans. 

Payment Options
We accept MasterCard, Visa, American Express and Discover Cards; Debit and Flexible Spending Account Cards; Personal Checks and Cash.

Individual Payment Plans are available for all services including Orthodontic Treatment and those services not covered 100% by an Insurance Company.